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Delivery Information

UK Deliveries

UK delivery service (including the Channel Islands) for all products from VCSpares usually takes 3-5 working days from date of posting.

We will back order items in stock and ship as soon as possible, we will advise you and offer the opportunity to cancel.

 

Export delivery usually takes 5-10 days to the following countries:

Andorra Germany Liechtenstein San Marino
Austria Gibraltar Luxembourg Spain
Belgium Greece Malta Sweden
Cyprus Greenland Monaco Switzerland
Denmark Iceland Netherlands  
Finland Ireland Norway  
France Italy Portugal  

 

Export delivery usually takes 7-14 days to the following countries

North and South America
Australia and New Zeeland

Items not yet dispatched

Estimated delivery dates are based on several factors, including your destination address, the billing details supplied, how quickly we can obtain items for dispatch .

Dispatched items

If your order has been dispatched and the estimated delivery date has passed, we recommend that you ask your local sorting office if they've tried to deliver it, or check with your neighbours to find out whether the package has been left with them.

Please be aware that the postal service can vary . If your item has not arrived after 7 working days from the date of posting, please contact us so we can process a replacement or refund. Unfortunately, we are unable to investigate or take any action until the 15 working days have passed.

 

Thinking of returning an item?

To find out whether your item is eligible for return, please read our Returns Policy below.

Damaged during delivery, defective, incorrectly advertised or not what I ordere

You can return your purchase to us within 7 days of the date you received the item if it has been damaged during delivery, is defective, has been incorrectly advertised or isn't what you ordered. We will issue a full refund , or a replacement at no additional cost. If you choose a replacement, we will dispatch it by the same delivery option you originally selected.

I want to return an unwanted item.

If you no longer want your purchase and it is unused and packaging is intact you can arrange to return it to us within seven days of receipt for a refund.

Please be aware that we will not refund your postage costs, as there is no error on our part.

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